From manual patient intake to a fully automated wellness practice.
VYVE Wellness is an integrative medicine clinic in Charlotte, NC, led by Dr. William Haas. They offer IV therapy, peptide treatments, hyperbaric oxygen, and personalized wellness programs. With a growing practice and expanding service lines, they needed a system that could handle patient acquisition, education, and booking at scale.
The numbers speak for themselves.
A growing practice with manual bottlenecks everywhere.
Patient acquisition relied heavily on word-of-mouth and manual outreach — no structured digital funnel existed to attract and convert new patients.
Each service line (IV therapy, peptides, consultations) needed its own intake flow, but everything was handled through a single generic contact form.
Follow-up with interested patients was inconsistent — some got callbacks within hours, others waited days, leading to lost opportunities.
The team spent significant time on phone calls explaining services, pricing, and preparation instructions that could be automated.
A complete patient acquisition and automation system in GHL.
Service-Specific Funnels
Built dedicated landing pages for each service line — IV therapy, wellness consultations, peptide treatments — each with tailored messaging, FAQs, and booking flows.
Automated Patient Journey
Created multi-step automation sequences: inquiry → education email series → booking prompt → appointment confirmation → pre-visit instructions — all running automatically.
Smart Booking System
Implemented an intelligent booking system that routes patients to the right service, collects intake forms before the visit, and sends automated reminders to reduce no-shows.
Reputation & Follow-Up
Built post-visit automation that requests Google reviews, sends follow-up care instructions, and triggers rebooking sequences for recurring treatments.
“The automation system Super In Tech built lets our clinic run like a much larger practice. Patients get a seamless experience from first inquiry to follow-up care, and my team can focus on what they do best — treating patients.”
Common questions.
Yes. We understand the unique needs of healthcare — HIPAA considerations, patient education flows, multi-service booking, and reputation management. We build systems that respect patient privacy while maximizing practice efficiency.
We primarily use GoHighLevel (GHL) for healthcare automation — it handles CRM, landing pages, email/SMS sequences, booking, and reputation management in one platform. We also integrate with existing EHR systems where needed.
It depends on the number of service lines and patient touchpoints. A practice with 3-5 service lines typically needs 15-30 workflows covering acquisition, booking, reminders, follow-up, and reputation management.
Want results like VYVE Wellness?
Free consultation. We'll map out how automation can transform your business — and you'll walk away with a clear plan.