Turn first-time diners into regulars — automatically.
Most restaurants are brilliant at cooking but terrible at following up. The customer who loved their anniversary dinner last month? They've already forgotten your name. Super In Tech automates your reservation system, loyalty rewards, and review collection — so you fill more covers and build the regulars base every restaurant dreams of.
A day in the life.
This is what running a restaurants & f&b business looks like without automation. If any of this sounds like your week, you're in the right place.
"Chef Preethi runs a 60-cover restaurant in Bengaluru's Koramangala. Friday and Saturday are packed, but Tuesday to Thursday they're at 40% capacity. Walk-ins help, but she knows she has 2,000+ numbers from past reservations sitting in Zomato and direct bookings — and she's never sent a single message to any of them. The few Google reviews they have are from people who had complaints; the 200 happy diners who left saying "amazing food" never thought to review. Last month, three birthday bookings came through Instagram DMs — and her staff forgot to acknowledge one of them, resulting in a very public complaint. A loyalty program has been in the plan for two years. It's still a plan.
Before vs. after automation.
Here's what changes when you put the right system in place for a restaurants & f&b business.
- ✗Reservation confirmations sent manually or not at all — no-shows hurt capacity
- ✗2,000+ past customer numbers never contacted after their visit
- ✗Google reviews only from angry customers — happy diners don't think to review
- ✗Special occasion bookings managed in notebooks, easy to miss
- ✗No loyalty program — regulars get no recognition or reward
- ✓Online reservation system with automatic confirmations and reminder messages
- ✓Post-visit messages go to every diner — "We hope you enjoyed it. See you soon."
- ✓Review requests go to happy diners within hours of their visit
- ✓Birthday and anniversary campaigns bring special occasion diners back every year
- ✓Digital loyalty program rewards regulars with automated points and offers
Automation built for restaurants & f&b.
Every feature in this system is chosen because it solves a specific problem that restaurants & f&b businesses face. Not generic automation — purpose-built systems.
Online Reservations
Accept table bookings via your website, Google, Zomato, and WhatsApp. Automated confirmations and reminders cut no-shows significantly. Special occasion notes captured at booking.
Review Generation
A post-visit message sent 2 hours after the meal asks for a review when the experience is freshest. Happy diners click through to Google. Unhappy ones send you a private message.
Loyalty Program
Digital loyalty points awarded per visit or per spend. Automated redemption reminders when customers hit milestones. No physical cards, no complex POS integration needed.
Re-engagement Campaigns
Customers who haven't visited in 30, 60, or 90 days get a personalised message — new menu announcement, seasonal special, or a "we miss you" offer.
Event & Occasion Marketing
Automated birthday and anniversary messages to your database — with a special dining offer. Mother's Day, Valentine's Day, Diwali campaigns go out with one click.
Real results from a real restaurants & f&b business.
"We had 3,000 past customers we'd never contacted. The re-engagement campaign filled 60 weekday covers in the first two weeks. Our Google review count went from 45 to 320 in three months."
What to expect from your investment.
These numbers are drawn from live client deployments in the restaurants & f&b sector — not industry estimates or projections.
Questions about restaurants & f&b automation.
Answers to the most common questions we hear from restaurants & f&b business owners before they get started.
Ask your own question →This system handles your direct customers — people who dine in, call to reserve, or find you on Google. While Zomato and Swiggy own the customer relationship for delivery orders, we help you build your own database of direct guests who you can market to without paying commission.
We set up a digital check-in or reservation flow that collects numbers going forward. For existing reservations in Zomato or spreadsheets, we help you import and clean that data. Most restaurants have more usable numbers than they realise.
No. Staff check in a customer with one tap on a tablet or phone. Points are awarded automatically. The customer gets a WhatsApp message with their balance. Redemption is handled through a simple code system. Staff training takes under 30 minutes.
Yes. A separate event enquiry form routes large bookings to a dedicated pipeline where your events team can manage requirements, send quotes, and track deposits. Automated follow-ups ensure no event lead goes cold.
Negative responses are routed privately to you or your manager immediately — never to a public review page. This gives you the chance to address the issue directly before the customer posts a negative review. Most guests who get a prompt, caring response from the restaurant don't post publicly at all.
Get your free restaurant automation roadmap.
Tell us about your restaurants & f&b business and we'll map out the exact automations that will save you the most time and revenue — no generic templates.