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WhatsApp Business Automation

Meet your customers where they already are — WhatsApp.

India has 500 million WhatsApp users. Your customers are already on it. We set up official WhatsApp Business API automation — broadcast campaigns, automated sequences, catalogue integration, and support workflows — so you can engage, convert, and support customers on the channel they prefer.

The Problem

Why your WhatsApp marketing is falling behind

You're using a personal WhatsApp number for business — risking a ban and with no ability to automate or scale

Follow-ups are manual and inconsistent because nobody has time to send 200 individual messages every day

Customers message you on WhatsApp asking for support at all hours and expect a reply within minutes

How It Works

Three steps to results.

From kickoff call to live system — here's what the process looks like.

01

Set up official WhatsApp API

We register and verify your business on the official WhatsApp Business API, configure your number, get template messages approved, and connect everything to your CRM.

02

Build your automation sequences

Lead follow-up sequences, booking reminders, payment collection messages, and post-service feedback requests — all automated and personalised.

03

Go live and scale

Broadcast campaigns to your contacts, AI-powered chat support, and catalogue selling through WhatsApp — all running automatically.

Key Features

Everything included.

No add-ons to figure out. Every feature you need is part of the service.

Official WhatsApp Business API

Fully compliant setup — no grey-market tools, no ban risk. Official business verification included in the setup process.

Broadcast Campaigns

Send personalised broadcast messages to your entire contact list with open rates of 80–90% — vastly outperforming email.

Automated Follow-Up Sequences

Lead nurture sequences, appointment reminders, payment follow-ups, and re-engagement campaigns — all on WhatsApp.

WhatsApp Catalogue

Showcase your products or services directly in WhatsApp with a clickable catalogue that links to your booking or payment page.

AI-Powered Support Bot

24/7 support bot that answers FAQs, processes order queries, and escalates to human agents when needed — all within WhatsApp.

CRM Integration

Every WhatsApp conversation synced to your CRM. Lead data, conversation history, and response analytics in one dashboard.

Results

Real numbers from real businesses.

What clients typically see after implementing whatsapp business automation.

87%
Average message open rate
Higher reply rate vs email
500M+
Indian WhatsApp users
Questions

Common questions about whatsapp business automation.

The WhatsApp Business app (the green app on your phone) is for small businesses with a single user — it has no automation capabilities beyond basic auto-replies. The WhatsApp Business API is the enterprise version that enables automation, multiple users, bulk messaging, CRM integration, and chatbots. It requires registration through an official Business Solution Provider (BSP), which we handle for you.

With the official WhatsApp Business API, broadcast messages are allowed subject to template approval and quality ratings. The key rules: messages must be from approved templates, contacts must have previously messaged you or given consent, and your content must not be spammy. We set up your sequences to be fully compliant and monitor your quality rating to protect your number.

WhatsApp charges per conversation (24-hour window), not per message. Rates vary by conversation category: marketing messages cost approximately ₹0.83 per conversation, utility messages ₹0.25, and service conversations (replies to customer messages) are free for the first 1,000 per month. We'll project your monthly WhatsApp costs based on your expected message volume.

Yes. The WhatsApp Business API supports multiple agents accessing and responding from a single business number simultaneously. We set up an inbox system where conversations are assigned to specific team members, with full conversation history visible to all agents.

Yes — and this is one of the highest-impact uses. Order confirmation, payment link, and invoice templates can be submitted for WhatsApp approval. Once approved, these messages are sent automatically when triggered by your CRM or payment system. Payment link messages on WhatsApp have significantly higher payment completion rates than email.

Ready to automate?

Start with WhatsApp Business Automation today.

Free consultation. We map out exactly how whatsapp business automation will work for your business — and you walk away with a clear plan.